GiveGab's three company values have always been Customer Love is what drives us, Team Culture is our Foundation, and We Walk the Walk. Every day the GiveGab team makes a conscious effort to embody these three values in everything we do.
Net Promoter Score or NPS serves to measure customer satisfaction and predict business growth through a one-question survey.
When using technology for your organization, what does world-class customer support look like to your nonprofit?
Many online fundraising platforms make showcasing your mission, promoting your efforts, and collecting donations simple and effective.
But just imagine…
Here at GiveGab, we are OBSESSED with making our nonprofits as successful as possible in everything they do. That’s why we are so excited to reveal our new and improved Help Center!
We’ve partnered with the support experts at Intercom to enhance the guidance you receive and help us make better decisions that improve GiveGab for everyone.
For our third GiveGab team interview, we reached out to Bridget Cafaro, our truly amazing Customer Success Guru! 😀
Having brought so much benefit and joy to so many of our nonprofit customers, we’re excited to share some of Bridget’s story with you!