What Customer Feedback Means to GiveGab

Posted by Casey Keller on Feb 22, 2021 3:39:09 PM

Happy New Year, friends! The Customer Success team is really looking forward to 2021 and helping our partners and nonprofits run successful Giving Day events and crush their fundraising goals!

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Why NPOs Benefit From Software that Utilizes Net Promoter Score (NPS)

Posted by Marcy Ogborn on Oct 3, 2019 7:11:09 AM

Net Promoter Score or NPS serves to measure customer satisfaction and predict business growth through a one-question survey.  

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