GiveGab is the number one Giving Day and year-round fundraising solution trusted by community foundations, nonprofit networks, public media outlets, hospitals, and educational institutions of all sizes.
Net Promoter Score or NPS serves to measure customer satisfaction and predict business growth through a one-question survey.
In order to feel secure with a website, especially when it’s being used for high-volume giving, such as with a big Giving Day event, you need a platform that’s simple to use, secure, user/mobile-friendly, and one with great customer support.
“How do we know our site is not going to crash?”
This has been the single biggest question we’ve heard since the massive tech failure experienced by nonprofits across the country using the Kimbia platform on Give Local America. Everyone wants to make sure it doesn’t happen again, and even those unaffected are making sure they re-examine their technology and re-assess their backup contingency plans.
With Giving Days becoming increasingly popular, the number of technology platforms that host them has also increased. In this article, Aaron Godert, GiveGab’s Co-founder and Chief Operations Officer, elaborates on the importance of the technology behind giving day platforms.
Founding a startup company is a lot like founding a nonprofit – you have an idea and a dream to help people and probably almost no money.